PRIVACY POLICY OF CUSTOMER INFORMATION
(See details in Article 68 to Article 73 of Decree 52/2013 / ND-CP)
www.vfc.com.vn is committed to protecting the privacy of customers' information. Please read the "Privacy Policy" below to better understand the commitments we make, to respect and protect the rights of visitors:
1. Purpose and scope of information
Collection Information collected by Website of Vietnam Fumigation Joint Stock Company is primarily the Company's news and product introduction website with the following purposes:
• Introduction of Vietnam Fumigation Joint Stock Company (VFC).
• Introduce, Provide information about Agro-industry products to customers.
• Introduce, Provide various types of information about the fumigation industry and PestMan (PestMan) to customers.
• Providing news from the Industry (Agrochemical, Fumigation, PestMan) and news related to the whole operation of Vietnam Fumigation Joint Stock Company.
• Provide announcement of shareholders and finance to investors of VFC.
• Troubleshooting agents, farmers using pesticides, using Fumigation services, PestMan.
• Customer care.
• Carry out promotional activities related to products of Vietnam Fumigation Joint Stock Company.
Improve customer service as well as customer support requests.
We may also collect information about visits, including the number of pages you see, links (links) you click and other information related to connecting to www.vfc.com.vn. . We also collect the information that the Web browser (Browser) you use when accessing the website www.vfc.com.vn, including: IP address, Browser type, language used, time and the addresses that the Browser accesses.
When you contact us to register for services, personal information that vfc.com.vn collected includes: Full name, Address, Phone, Email. In addition to personal information is information about services: Name of agricultural products, disinfection services, Pestman, other services
All declaration information must ensure accuracy and legality. www.vfc.com.vn does not accept any responsibility related to the law of the declared information in the contact section of the website.
2. Scope of information usage
• www.vfc.com.vn collects and uses your personal information in full compliance with this "Privacy Policy".
• When necessary, we may use this information to contact you directly in such forms as: introduction letters, thank you letters, technical and confidential information, you may Receive periodic mail providing new product, service information, information about upcoming events or recruitment information if you subscribe to Customer Care's email notification.
3. Time to store information
For personal information, vfc.com.vn only deletes this data if the customer requests it, customers request to send email to webmaster@vfc.com.vn
Customer's personal data will be stored until requested to cancel. In all cases, personal information of customers will be kept confidential on VFC's server system
People or organizations can have access to confidential information
- Vietnam Fumigation Joint Stock Company and parts related to supporting and implementing VFC customer support.
vfc.com.vn does not sell, share or exchange personal information collected by customers on the website for another third party.
4. Address of the information collection and management unit
Phone: (028) 3822 8097
5. Means and tools for users to access and edit their personal data
Vfc.com.vn does collect customer information by going through the form in the contact section of the website vfc.com.vn here, customers will enter the required information or contact to order products. Agrochemicals through the Company's branch agency system, ship and container disinfection services, translating Pestman according to each branch and sending to each department to receive corresponding information. Or collect customer information via phone.
Contact information for the branches of Vietnam Fumigation Joint Stock Company below:
Contact the steam sterilization service: (028) 3822 5069
Contact PestMan / PestMan: (028) 3911 8077
Contact about Agrochemical products: (028) 3822 8097
You can contact email address webmaster@vfc.com.vn and phone number above to request vfc.com.vn to edit your personal data.
6. Commitment to protecting personal information of customers
At vfc.com.vn, protecting your personal information is very important, you are assured that the information provided to us will be confidential, vfc.com.vn committed not to share, sell or rent your personal information to anyone else. Vfc.com.vn is committed to using your information only in the following cases:
- Improve the quality of services for agents, farmers and disinfection service products, VFC's Pestman.
- Settling disputes and complaints.
We take care of your privacy when you use our services. We also understand that you will be very concerned about whether the information you give us is also kept secure. And we always want you to feel secure and trust when participating in our services. So we are committed to making you the best experience when using our products and services with complete trust.
We create this privacy policy to demonstrate our commitment to security and confidentiality. Through this Privacy Policy, we want you to understand that we collect customer information, the use and sharing of information and the security of our customer information.
vfc.com.vn understands that your rights in protecting personal information are our responsibility and should in any case have any questions or suggestions regarding the security policy of vfc. com.vn, please contact email: webmaster@vfc.com.vn